Privacy policy
Last updated: March 2026
Overview
This Privacy Policy describes how PKRV LLC dba Shippy ("we," "us," or "our") collects, uses, and protects information when you use Shippy ("the Service"). We are committed to protecting your privacy and being transparent about the data we handle.
Information We Collect
Account Information
When you create an account to use team features, we collect your name, email address, and organization details. Solo users who work offline are not required to create an account.
Usage Data
We may collect anonymous usage data to improve the Service, including feature usage patterns, crash reports, and performance metrics. This data is not tied to individual users.
API Request Data
Shippy processes API requests locally on your device. We do not store, log, or transmit the contents of your API requests, responses, headers, or environment variables to our servers. For team workspaces, request data is synced between team members through our servers using encryption in transit.
Payment Information
Payment processing is handled by a third-party payment processor. We do not store credit card numbers or bank account details on our servers.
API Request Data
Shippy processes API requests locally on your device. We do not store, log, or transmit the contents of your API requests, responses, headers, or environment variables to our servers. For team workspaces, request data is synced between team members through our servers using encryption in transit.
How We Use Your Information
We use the information we collect to:
Provide and maintain the Service
Enable team collaboration features, including real-time workspace sync, organization management, and permission controls
Process payments for team subscriptions
Send transactional communications related to your account (e.g., invitation codes, billing receipts)
Improve the Service based on anonymous usage patterns
Respond to support requests
We do not sell your personal information to third parties. We do not use your data for advertising.
Data Storage and Security
Account and organization data is stored on servers located in the United States. We use industry-standard encryption for data in transit (TLS) and at rest. Access to production systems is restricted to authorized personnel.
Solo offline mode stores all data locally on your device. We have no access to locally stored data.
Data Sharing
We may share information with third parties only in the following circumstances:
Service providers who assist in operating the Service (e.g., payment processors, hosting providers), bound by contractual obligations to protect your data
Legal compliance when required by law, regulation, or legal process
Business transfers in connection with a merger, acquisition, or sale of assets, with prior notice to affected users
Data Retention
We retain account data for as long as your account is active. If you delete your account, we will remove your personal information within 30 days, except where retention is required by law.
Anonymous usage data may be retained indefinitely in aggregate form.
Your Rights
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your account and associated data
Export your workspace data at any time
Opt out of non-essential communications
To exercise any of these rights, contact us at hello@shippy.app.
California Residents
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.
Children's Privacy
The Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.
Cookies and Tracking
The Shippy desktop application does not use cookies. Our website may use essential cookies for functionality such as authentication and session management. We do not use third-party advertising cookies.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and, where appropriate, by email. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.
Contact
If you have questions about this Privacy Policy, contact us at:
PKRV LLC dba Shippy
11590 Ridgeline Dr Ste 130 #1026
Colorado Springs, CO 80921